If you have any questions or concerns please contact us! :) 

Phone Monday-Friday 10am-6pm EST: 786.309.7575

Email: Support@BikiniLuxe.com

 

Brand Size Charts:


Please see click here to see our Brand Size Charts

Sizing varies between brands, please use the information as a general guide to compare the various sizes. You can find the size chart listed in each product as well. If you have a specific sizing question or would like more information, please contact us.

Return Policy:

Please use our Returns Manager found HERE.

Customer satisfaction is our priority at Bikini Luxe, therefore we offer a 14 Day Return Policy.

#1 We’ll GIVE you a Pre-Paid Return Label +  ZERO Fees if you Return for Store Credit

We will send you a free Return label, all you have to do is print and stick! You will be issued a Store Credit for the FULL amount of your purchase. (Best Choice)

#2 Exchange for Another Size or Style for Free!

We will email you a Pre-Paid Return Label to send us the item you’d like to Exchange. You will be emailed a Store Credit for the full price of the item, to use towards a new size or style. The standard “$5.99 Return Fee” and original shipping charges will be waived if you choose this option.

#3 Return for Refund Minus $5.99 Fee + Original Shipping Costs + Associated Fees

This option will provide a refund to your original payment method minus the “Return Fee”, Shipping and Handling costs, and any fees associated with the order. The customer pays to ship back the item at their own expense. Order must fit our Return Policy guidelines. Any orders placed with a discount code, sale or clearance items, or final sale products are not eligible.

  • Items must be returned and delivered to us within 14 days of original delivery date.
  • Items must be unworn and unwashed. No stained, damaged, or odorous items will be accepted.
  • Items must be in it's original packaging and have all tags, hygiene liners, including any Bikini Luxe hang tags, attached.
  • Any Sale or Clearance items are Final Sale and are not eligible for refund.
  • Purchases made with a Discount Code are also Final Sale.
  • Shahida Parides, Baccio Couture, Luli Fama Swimwear, Bikini Babe Tea,  Jewelry, Sunglasses, Health and Body products, and Accessories are Final Sale.
  • All swimwear returns must have tags and hygiene liners still intact.
  • Worn swimwear cannot be returned, for hygiene reasons.
  • Shipping charges on expedited orders are not refundable.
  • We reserve the right to deny returns that have not been verified with us beforehand.
  • Free Returns are eligible for U.S. orders only at this time.

 

Order Verification:

When placing your order, please note that Bikini Luxe may require further verification of your order to ensure that orders are authorized by the cardholder. Verification will be completed via the email from which the order was placed. If a response is not given to our inquiries the order will be cancelled within a 48 hour period of first contact.

Verification may be required for a multitude of reasons and at the discretion of Bikini Luxe. This verification may delay the shipment of your order if a timely response is not given.

 

Payment Options:

 We accept Visa, MasterCard, Discover and American Express credit card payments as well as PayPal, Apple Pay, and Amazon payments. We also accept payments through Affirm, which is a buy now-pay later service. We do not accept personal checks, money orders or direct bank transfers. 

 

 Shipping Information:

Free Shipping on all Domestic Orders!

USPS First Class w/ Tracking (2-8 Business Days): Free

USPS Priority Mail w/ Tracking (1-3 Business Days): $7

Free International Shipping on Orders $150+

USPS First Class International: $9.88 and up

DHL Shipping w/ Tracking: $24.99 and up

Pre-Paid Customs & Duties Fees + Expedited Shipping Available at Checkout

Please note, some International packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

For International orders, if you do not claim your package from Customs we reserve the right to deny the return, or deduct any customs or duties fees from your return.

 Please check our Shipping Information Page HERE.

 

How to Care for Your Bikini:

 

We suggest always hand washing your favorite tiny bikini in cold water with a drop of light detergent and hanging it to dry.

Washing machines are a swimsuits worst enemy! Swimwear tends to get wrapped around other clothing items while in the wash, which could cause stretching or even tearing to your favorite string bikini. The same goes for one piece swimwear, nothing is more devastating than putting on your favorite swimsuit only to discover a giant bleach spot across the back!

Rinse your Swimwear in cold water. Removing harsh chemicals from the pool, hot tub, and even from your tanning oil will help to keep your bikini bright and beautiful. Hang your swimsuit to dry. Do not lay flat on a surface, as there is the potential for mold to grow. Being out and about in a smelly moldy bikini is NOT fun.

 how to care for your designer bikini